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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tootie Martin

July 8, 2026

5  out of  5
rating by Tootie Martin
"I had an outstanding experience working with Camila at State Farm. She was professional, knowledgeable, patient, and incredibly kind throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable and informed every step of the way. Her customer service was exceptional, and I appreciated her willingness to help. Thank you, Camila, for making this such a smooth and positive experience. Ellie Mills' State Farm office is fortunate to have you on their team!"
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Neil

July 1, 2026

5  out of  5
rating by Neil
"Ellie and her team are wonderful. Super responsive, friendly and genuine. Dalton and I spoke several times today and he is efficient and caring. I had new Comprehensive plans spun up in no time and even cheaper than my previous ones! I highly recommend working with them for all of your insurance needs and make sure you bundle because that’s where you really see some savings."
We responded:
"Thank you so much for your kind review and great feedback Neil. We appreciate the trust you've placed in our agency and welcome you to the Sunshine State! I look forward to speaking with you soon. Warmest regards, Ellie"
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Carla Williams

July 1, 2026

5  out of  5
rating by Carla Williams
"I had great service with this agent
She was very helpful with everything that I needed help with.🙂"
We responded:
"Thank you Carla, we appreciate you saying that!"
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Willmary (Will)

July 1, 2026

5  out of  5
rating by Willmary (Will)
"Thank you Adam for assisting me with my payments. I called to speak to my agent but she was busy on the other line but Adam quickly wanted to assist me with my needs and he sure did. Adam made the call to the point, quickly and my request was done in no time. Thank you again Adam for your customer service."
We responded:
"So glad we could answer your questions promptly Will. Our customer care team is fantastic at getting to the bottom of any payment issues and keep our account managers abreast of it when they do! Thank you for giving us the opportunity to serve your family!"
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Stephen Wilson

July 1, 2026

5  out of  5
rating by Stephen Wilson
"Shari at my State Farm office assisted me in setting up a new policy. She was very professional, skilled and helpful to accomplish a seamless goal! Actually anyone I spoke to in the office seemed very caring and helpful."
We responded:
"Thank you for that valuable feedback Stephen! We work very hard on training in our office so it's great to hear. We take the trust you've placed in us seriously!!"
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Carmen Elwin

June 25, 2026

5  out of  5
rating by Carmen Elwin
"Explained all my questions, very professional and so nice ."
We responded:
"Glad to hear that Carmen! We aim to be sure you understand what you're paying for. Thanks for trusting us with all your insurance needs!!"
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Kathy Goldman

June 25, 2026

5  out of  5
rating by Kathy Goldman
"Adam was very nice and helpful."
We responded:
"Thank you for the kind review! We’re glad Adam was able to be helpful. We appreciate your trust."
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Derek Repath

June 24, 2026

5  out of  5
rating by Derek Repath
"Stefano listened explained logically why premium increased and then suggested some ways to reduce increase - very professional and great personality"
We responded:
"Thank you! We’re glad Stefano was able to explain the premium increase clearly and share ways to reduce it. We appreciate your feedback."
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Lee F Shiver

June 23, 2026

5  out of  5
rating by Lee F Shiver
"Stefano was great in helping and getting things done ✅"
We responded:
"Awesome to hear Lee, thank you!"
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Hamidah

June 22, 2026

5  out of  5
rating by Hamidah
"Stefano was very very helpful to me.
I'm very grateful to have such a knowledgeable agent that worked with me.
Thank you,
I'm happy to be a State Farm customer."
We responded:
"We are very grateful to have you as our customer as well Hamidah. Thank you for the trust you've placed in Ellie Mills State Farm!"
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Michelle Breder

June 19, 2026

5  out of  5
rating by Michelle Breder
"Adam understood my issue and took care of it right away!"
We responded:
"That's great to hear Michelle! Thank you for taking the time to leave him a 5 star review."
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Brenda Scholl

June 19, 2026

5  out of  5
rating by Brenda Scholl
"When I contacted the agency I was very happy to speak with Adam. He was knowledgeable, professional and friendly. He helped me to resolve my issue as well as show me ways to simplify for the future. Adam is a five star employee."
We responded:
"We appreciate your kind review about Adam helping you resolve your issue Brenda. At Ellie Mills State Farm, we strive to make insurance simple for everyone to understand."
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Lauren Hollis

June 19, 2026

5  out of  5
rating by Lauren Hollis
"Im leaving this review from Beth Shapiro..This is for Adam and i want to let this office know that in the several times that i have spoken to him he was very pleasant, helpful and knowledgeable and i greatly appreciated that. He was patient with my questions and made good suggestions. Thank you again."
We responded:
"Thank you, Beth, for taking the time to share your experience and for recognizing Adam's efforts! We’re thrilled to hear that he was pleasant, knowledgeable, and patient while helping answer your questions. Providing helpful guidance and making sure our customers feel informed and comfortable is exactly the level of service we strive for. We truly appreciate your kind words and look forward to assisting you again whenever you need us. Thank you for choosing our office! "
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Steven Marton

June 17, 2026

5  out of  5
rating by Steven Marton
"Great job"
We responded:
"Thank you, Steven, for your 5-star review! We're thrilled to hear you had a great experience and found a great price on your coverage. We appreciate you trusting us with your auto and renters insurance needs. Our team is committed to making the insurance process simple and providing excellent service every step of the way. Thank you for your support, and we look forward to being here whenever you need us! "
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Rod Gray

June 17, 2026

5  out of  5
rating by Rod Gray
"Sherry did a great job explaining my renewal. Highly recommend there office."
We responded:
"Thank you, Rod, for taking the time to leave us a 5-star review! We're delighted to hear that Sherry did such a great job explaining your renewal and making sure you understood your coverage options. Providing clear communication and exceptional customer service is always our goal. We truly appreciate your recommendation and your trust in our office. If there's ever anything we can help with in the future, we're just a phone call away!"
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Sharon Boldin

June 17, 2026

5  out of  5
rating by Sharon Boldin
"I spoke with Shari today @ Ellie Mills office in regards to updates on my policy. Shari was very pleasant, accommodating, and most of she was very professional and went over my policy, and explained what to expect with the new updates on my policy. Shari is an 5 🌟 employee !"
We responded:
"Sharon, thank you for calling Nancy out for her professional service! She always tries so hard to help and is a joy to deal with. We are lucky to have her! Thank you also for your trust in our office and your business with our Agency!!"
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Jeffrey Insler

June 17, 2026

5  out of  5
rating by Jeffrey Insler
"This morning I spoke to Shari, who could NOT be more helpful !!!!!
She is a great employee and I am very happy to have spoken to her."
We responded:
"Thank you for your 5-star review, Jeffrey! We're thrilled to hear that Shari was able to provide such exceptional service. Taking the time to help our customers and make sure their questions are answered is something our team takes great pride in. We truly appreciate your kind words and are grateful for the opportunity to assist you with your insurance needs. We'll be sure to share your feedback with Shari. Thank you for choosing our agency!"
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David Iverson

June 17, 2026

5  out of  5
rating by David Iverson
"This is how an insurance company should work personalized service.
Shari, found the info I was looking for and made a sale.
Like Alan did yesterday when I came to the office."
We responded:
"Thank you, David, for your kind words and 5-star review! We truly appreciate you recognizing the personalized service our team strives to provide every day. We believe insurance should be about more than just policies—it should be about building relationships and helping customers feel confident and protected. Thank you for your trust and support! We look forward to being here whenever you need us."
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John Hoffmann

June 17, 2026

5  out of  5
rating by John Hoffmann
"Great job by Stefano on customer service!!"
We responded:
"Thank you for your 5-star review, John! We're so glad to hear that Stefano provided you with excellent customer service. Our team works hard to make every interaction a positive one, and it's wonderful to know Stefano made such a great impression. We truly appreciate your support and look forward to being here whenever you need us!"
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Jacqueline Rhoden

June 16, 2026

5  out of  5
rating by Jacqueline Rhoden
"Adam at Ellie Mills State Farm was extremely helpful I was impressed with his excellent service. I highly recommend Ellie Mills State Fam. ...... great service"
We responded:
"Thank you, Jacqueline, for your wonderful review! We're so happy to hear that Adam provided such excellent service and made a great impression. Our team is committed to helping customers find the right coverage at a great price while making the process as smooth and enjoyable as possible. We truly appreciate your recommendation of Ellie Mills State Farm and look forward to serving you for years to come! "
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Rocsana Bowers

June 15, 2026

5  out of  5
rating by Rocsana Bowers
"Shari was very professional, knowledgeable about all the options to serve my insurance needs .
Thank you so much for your help"
We responded:
"Thank you, Rocsana, for your kind words and 5-star review! We're so glad to hear that Shari was able to help you find the right coverage for your auto and renters insurance needs. Her professionalism, knowledge, and commitment to explaining your options are exactly the level of service we strive to provide. We truly appreciate your trust in our team and look forward to being here whenever you need us. Thank you for choosing us!"
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Suzi Vogelgesang

June 15, 2026

5  out of  5
rating by Suzi Vogelgesang
"Adam is professional, knowledgeable, and efficient! His response is truly appreciated!!!!"
We responded:
"Thank you, Suzi, for the wonderful 5-star review! We're thrilled to hear that Adam provided you with professional, knowledgeable, and efficient service. Delivering prompt responses and exceptional customer care is always our goal. We truly appreciate you taking the time to share your experience and thank you for choosing us for your insurance needs!"
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Rebecca Trentham

June 15, 2026

5  out of  5
rating by Rebecca Trentham
"Stefano was great! Helped me with drive safe and save acct."
We responded:
"So glad we could help make it easy for you Rebecca! Stefano is a whiz at drive safe and save!!"
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Tony C

June 15, 2026

5  out of  5
rating by Tony C
"Shared an inquiry regarding phone correspondence. Stefano was able to trace the issue for me and provide an answer."
We responded:
"That's great to hear Tony, thank you!"
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ngoc chau

June 12, 2026

5  out of  5
rating by ngoc chau
"Florence and Adam were amazing!"
We responded:
"Thank you so much Ngoc! We appreciate your business."