State Farm® Insurance Agent Ellie Mills
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geraldo Sa
November 25, 2024
"I am very satisfied with the whole team. Will write more soon. All positive. I’ve just gotten off the phone with miss Ruth. What a professional! She speaks clearly and straight to the point but, with the finesse of someone who cares. She is the key to keeping good clients. So is everyone else in the Deerfield office."
"Thank you Geraldo! We appreciate you telling all about our great service and giving us a 5 star review!!"
Suzi Holmes
November 15, 2024
"We recently started shopping around for our auto insurance since our premium increased quite drastically. We switched to State Farm for their reasonable premiums and outstanding customer service. Kristiana made the whole process so much easier!! She’s a delight to work with!"
"Thank you for your kind words about Kristiana's service. We are happy you chose to place your trust in our office! Welcome to Ellie Mills State Farm!!"
Randi Tracey
November 15, 2024
"My husband & I recently switched car insurance to STATEFARM so happy we chose this place, not only are we saving alot of money, my agent, Dalton couldn't be any nicer, I already called him with questions 🤣 and he helped me with all my questions. Very clean & nice office 5 mins. from my home. Ty Dalton for all ur help!!!"
"Welcome to our office Randi! We appreciate your feedback and kind words about our office, along with the 5 stars!! Please know we are looking forward to providing you an unsurpassed level of customer service for years to come:)"
David Tracey
November 14, 2024
"Florence was the greatest, she went above and beyond to assist me signing up for the State Farm app. Thank you, David K. Tracey"
"It is our pleasure to serve you David. We appreciate your confidence in our Agency. Florence thanks you for your kind review!"
Christelle Singh
November 13, 2024
"Nancy was positive and nice. Helped with what I needed to get done efficiently."
"So glad to hear that Christelle. Nancy is excellent with auto insurance and helps makes it easy!"
Virginia Ferstler
November 13, 2024
"Valentina was extremely helpful. She had a lot of patience dealing with my problem while also helping other clients."
"She is great isn’t she Virginia! Hard to believe it’s her first office job and she is a natural when it comes to helping people. Thank you for putting your trust in our Agency!!"
William Bulmer
November 8, 2024
"Fantastic experience with Dana"
"That's wonderful to hear William. Thank you for not keeping us a secret!"
Dominick Turiano
November 8, 2024
"Agent told me They would not Accept my transfer Policy Because There a Brotherhood AKA Mafia of Agents Was trying to transfer form an agent that tried to Price gouge me. Beware These Guys Are Criminals your response just goes to prove my statements I talked with state farm directly and they told me I have every right to change agents if I like to and it's not your place to email anyone on my behalf without my permission you are a crook by your own words"
"After hearing about your call, it seems you may be confused about what was said. We referred you back to your agent because you already have an established relationship with another Agency. You get a better rate usually when you keep all the insurance bundled together. Using profanities and cussing out our Customer Care Manager that was trying to assist you was not appreciated, nor will be tolerated in my Agency Dominick."
Steve Solsberry
November 8, 2024
"Just had my first annual review with Kristina. Wonderful advice. No big time sales pitch. The staff here are so great to deal with. Pleasant and very knowledgeable. They were able to save me thousands on my homeowners."
"Thank you for this feedback Steve. We promise you will never get a big sales pitch from us as our primary concern is you understanding your options and coverage. We are thrilled that you are happy and want you to know we appreciate your confidence in Mills Insurance Agency!!"
Ken Corhan
November 6, 2024
"Florence was very helpful In correcting an error on a previously prepared form that had arisen because of a miscommunication."
"Thank you for giving us the opportunity to make it right Ken. We appreciate your business!"
Bob Raab
November 4, 2024
"Outstanding service and technical help from Valentina."
"Thank you Bob for taking the time to do a review for Valentina! I appreciate you asking for me in the lobby today so you could tell me about her outstanding service. So glad we could ease some frustration on your side of things!!"
Pat Devita
November 2, 2024
"I was in your office yesterday to sign up for drive safe and save with my new car insurance. I just had to comment about Florence, she was amazing and outstanding! She was more than helpful, knowledgeable, courteous, likeable, polite, and perfect representation of your office. Just wanted to tell you how impressed I was with her."
"Thank you so much for such a kind review about Florence in our Deerfield Beach office Patty. We so appreciate you taking to time to do so!"
Tony I
November 2, 2024
"Highly recommended. Very clear, informative and knowledgeable personnel. Candie was particularly very helpful in walking us through and explaining the Citizens depopulation process"
"Thank you, Tony for letting everyone know about your experience with Candie and our office personnel. We look forward to helping you navigate that process as it unfolds. We appreciate your business!"
Jose Fernando Lomeli
November 1, 2024
"Great service.."
"You are the best Jose! Thank you so much!!"
Beth Finkelstein
October 23, 2024
"Florence was very efficient and gave me the best price possible. Will use her again, she was wonderful!"
"We are so glad you were pleased Beth. Thank you for taking the time to review Florence!"
Bobby Mac
October 14, 2024
"I contacted the office to see about adding my wife's new car to my policy. I spoke with Taylor. She was attentive to my needs while maintaining a level of professionalism. I was completely satisfied with the result. Thank you Taylor."
"We are happy to hear you were pleased with Taylor's service. Thank you for taking the time to let us know! We appreciate your business and confidence in our Agency!!"
Chris Clay
October 3, 2024
"Ellie Mills State Farm staff provides Excellent customer service.Daulton Koponen is my agent and his follow up and attention to detail have been beyond awesome and I wanted to say Thank you to State Farm for providing great service with Roadside assistance as well.Daulton your an asset to State Farm and overall thank you to the staff for helping me with all of my insurance needs when I call,I feel like you all treat me like family."
"Thank you for calling out Dalton's amazing service Chris! It is our pleasure to go above and beyond in service to you. We appreciate your confidence and business in our Agency!"
Denise Rice
September 25, 2024
"My family have been dealing with Hans Bodewig for 20+ years and he is sincerely the best in the business, not only he cares for you as a client but he treats you like family. We are very thankful and forever loyal to such a wonderful agent."
"How kind of you Denise for recognizing Hans for his many years of superb service to you and all of our customers. We appreciate your business very much!"
Maxwell Menzies
September 25, 2024
"Dalton Koponen has amazing customer service and is extremely knowledgeable!"
"This we know but it's so nice to hear it from you Maxwell! Thank you for taking the time to say it!!"
Doug Masterton
September 24, 2024
"Dana Mills truly handled everything in a stressful time personally for me. Appreciate the professionalism will continue to use her past auto insurance."
"I'm so glad to hear that Alex. We love being able to take some of the stress away when it comes to your insurance and financial areas! Welcome to our Agency and thank you for your business!!"
Carli Hecht
August 23, 2024
"Hans at State Farm is absolutely amazing to deal with ! He is so friendly and professional. I was away for a couple months and when I returned my car would not start . Hans came to my house to boost my car , it still would not start so he charged the battery for a few hours and then again came back to my house after he finished his day at work to make sure my car started . Hans is beyond caring and I am so grateful and thankful for how he treated me . He went above and beyond to help me and that means so much . If you are looking for an exceptional person definitely ask for Hans at State Farm !!!!!!!!"
"Thank you for taking the time to tell about your experience with Hans Carli. Hans truly does have a caring heart and goes above and beyond for our customers on a daily basis. We appreciate your business and are glad we could be there for you in need!"
Robert Miele
August 20, 2024
"Sarah is very knowledgeable and really cared about my policy and what is best for me and my family!!"
"Thank you from Sarah and our entire team for the 5 star review. We appreciate your business!"
Carolina Roldan
August 20, 2024
"I had an exceptional experience with Sarah. She was so patient and knowledgeable. She was able to get me covered on multiple policies. She lowered my auto insurance and was able to assist with other inquiries I had. I’d highly recommend this office and most of all her as an agent. Thank you again, Sarah!"
"Exceptional is what we are going for everyday Carolina! Thank you for taking the time to provide that feedback on Sarah!! We certainly appreciate it."
Stacy Trezona
August 20, 2024
"This branch has been nothing but pleasant and they are always helpful to call if I have anything that needs resolving which I really appreciate and prefer over emails."
"Thank you Stacy, we appreciate your business and kind words!"
Dmitriy Pingasov
August 20, 2024
"Agents are totally unprofessional, in my case it was Sarah Carrera, who does not answer back as soon as you pay your first auto policy payments. When I sat down to get my Auto Policy I agreed and signed on a particular price. But I was never told that this price was given to me due to a discount called StateFarm “DriveSafe&Save” which I was never explained how it actually works, therefore I never even new I was offered it in the first place. After two months as I did not setup this system, my discount was taken away which I wasn’t told about in the first place, and my auto policy price was increased! It’s truly what a scam looks like, having been given wrongful information about how the system works being used against you to get as much money from you as possible! Therefore, I would suggest to either avoid StateFarm all together, or find a proper agent."
"Hello Dmitriy, I'm so sorry to hear about your experience with our office. The initial quotes provided not only breaks down the overall premium coverage, but also the discounts selected. Since there were numerous quotes requested via email with your spouse before you spoke to Sarah, I fear this may have been a large part of the perceived unclear communication regarding the Drive Safe and Save discount. While we usually can make foreign auto transition easy, the lack of phone communication seems to have played a big part in making it seem or feel unprofessional which would never be our intent. Drive Safe and Save is one of our biggest competitive advantages in keeping auto rates as low as possible and I'm sorry you didn't get to experience that before you left us. We would love the opportunity to restore your trust and confidence in our Agency in the future. All the best, Ellie"