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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bobby Mac

Bobby Mac

October 14, 2024

5  out of  5
rating by Bobby Mac
"I contacted the office to see about adding my wife's new car to my policy. I spoke with Taylor. She was attentive to my needs while maintaining a level of professionalism. I was completely satisfied with the result. Thank you Taylor."
We responded:
"We are happy to hear you were pleased with Taylor's service. Thank you for taking the time to let us know! We appreciate your business and confidence in our Agency!!"
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Chris Clay

October 3, 2024

5  out of  5
rating by Chris Clay
"Ellie Mills State Farm staff provides Excellent customer service.Daulton Koponen is my agent and his follow up and attention to detail have been beyond awesome and I wanted to say Thank you to State Farm for providing great service with Roadside assistance as well.Daulton your an asset to State Farm and overall thank you to the staff for helping me with all of my insurance needs when I call,I feel like you all treat me like family."
We responded:
"Thank you for calling out Dalton's amazing service Chris! It is our pleasure to go above and beyond in service to you. We appreciate your confidence and business in our Agency!"
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Denise Rice

September 25, 2024

5  out of  5
rating by Denise Rice
"My family have been dealing with Hans Bodewig for 20+ years and he is sincerely the best in the business, not only he cares for you as a client but he treats you like family. We are very thankful and forever loyal to such a wonderful agent."
We responded:
"How kind of you Denise for recognizing Hans for his many years of superb service to you and all of our customers. We appreciate your business very much!"
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Maxwell Menzies

September 25, 2024

5  out of  5
rating by Maxwell Menzies
"Dalton Koponen has amazing customer service and is extremely knowledgeable!"
We responded:
"This we know but it's so nice to hear it from you Maxwell! Thank you for taking the time to say it!!"
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alex Masterton

September 24, 2024

5  out of  5
rating by alex Masterton
"Dana Mills truly handled everything in a stressful time personally for me. Appreciate the professionalism will continue to use her past auto insurance."
We responded:
"I'm so glad to hear that Alex. We love being able to take some of the stress away when it comes to your insurance and financial areas! Welcome to our Agency and thank you for your business!!"
Profile photo of Carli Hecht

Carli Hecht

August 23, 2024

5  out of  5
rating by Carli Hecht
"Hans at State Farm is absolutely amazing to deal with ! He is so friendly and professional. I was away for a couple months and when I returned my car would not start . Hans came to my house to boost my car , it still would not start so he charged the battery for a few hours and then again came back to my house after he finished his day at work to make sure my car started . Hans is beyond caring and I am so grateful and thankful for how he treated me . He went above and beyond to help me and that means so much . If you are looking for an exceptional person definitely ask for Hans at State Farm !!!!!!!!"
We responded:
"Thank you for taking the time to tell about your experience with Hans Carli. Hans truly does have a caring heart and goes above and beyond for our customers on a daily basis. We appreciate your business and are glad we could be there for you in need!"
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Robert Miele

August 20, 2024

5  out of  5
rating by Robert Miele
"Sarah is very knowledgeable and really cared about my policy and what is best for me and my family!!"
We responded:
"Thank you from Sarah and our entire team for the 5 star review. We appreciate your business!"
Profile photo of Carolina Roldan

Carolina Roldan

August 20, 2024

5  out of  5
rating by Carolina Roldan
"I had an exceptional experience with Sarah. She was so patient and knowledgeable. She was able to get me covered on multiple policies. She lowered my auto insurance and was able to assist with other inquiries I had. I’d highly recommend this office and most of all her as an agent. Thank you again, Sarah!"
We responded:
"Exceptional is what we are going for everyday Carolina! Thank you for taking the time to provide that feedback on Sarah!! We certainly appreciate it."
Profile photo of Stacy Trezona

Stacy Trezona

August 20, 2024

5  out of  5
rating by Stacy Trezona
"This branch has been nothing but pleasant and they are always helpful to call if I have anything that needs resolving which I really appreciate and prefer over emails."
We responded:
"Thank you Stacy, we appreciate your business and kind words!"
Profile photo of Dmitriy Pingasov

Dmitriy Pingasov

August 20, 2024

1  out of  5
rating by Dmitriy Pingasov
"Agents are totally unprofessional, in my case it was Sarah Carrera, who does not answer back as soon as you pay your first auto policy payments. When I sat down to get my Auto Policy I agreed and signed on a particular price. But I was never told that this price was given to me due to a discount called StateFarm “DriveSafe&Save” which I was never explained how it actually works, therefore I never even new I was offered it in the first place. After two months as I did not setup this system, my discount was taken away which I wasn’t told about in the first place, and my auto policy price was increased! It’s truly what a scam looks like, having been given wrongful information about how the system works being used against you to get as much money from you as possible! Therefore, I would suggest to either avoid StateFarm all together, or find a proper agent."
We responded:
"Hello Dmitriy, I'm so sorry to hear about your experience with our office. The initial quotes provided not only breaks down the overall premium coverage, but also the discounts selected. Since there were numerous quotes requested via email with your spouse before you spoke to Sarah, I fear this may have been a large part of the perceived unclear communication regarding the Drive Safe and Save discount. While we usually can make foreign auto transition easy, the lack of phone communication seems to have played a big part in making it seem or feel unprofessional which would never be our intent. Drive Safe and Save is one of our biggest competitive advantages in keeping auto rates as low as possible and I'm sorry you didn't get to experience that before you left us. We would love the opportunity to restore your trust and confidence in our Agency in the future. All the best, Ellie"
Profile photo of Danny R

Danny R

August 14, 2024

5  out of  5
rating by Danny R
"When I called and spoke to Hans a year and a half ago i asked if he could give me a quote I’m 15 min bc I need to make a quick decision. He literally called me back within 15 min and told me he emailed it to me and wanted to make sure I got it. Today I just went to do a review of all my policies and he was able to lower my car insurance by $10 per month. He’s a great guy and insurance agent, thanks Hans! You have a customer for life."
We responded:
"Danny, thank you so much for your feedback! Hans does a great job for our clients and I'm so happy you were able to work with him. My apologies for not getting to meet you today when you were in. The Hurricane has our phones ringing off the hook today! We appreciate your business!!"
Profile photo of Richard Perez

Richard Perez

August 2, 2024

5  out of  5
rating by Richard Perez
"called the office and spoke to Shae and within minutes he had my question answered and was extremely helpful. Very Very pleasant on the phone and was a pleasure speaking to her. The entire office has a great staff and very happy I switched to Ellie Mills when I did. Thank y ou all and will continue doing business with a friendly neighbor. richard perez"
We responded:
"You are the best Richard and thank you so much for such a great review about Chae and our Agency! We appreciate your business and look forward to continuing an unsurpassed level of customer service."
Profile photo of Jose Colon

Jose Colon

July 24, 2024

5  out of  5
rating by Jose Colon
"This is a 100% positive review for Cha from State Farm. Never have I felt so confident in the abilities and professionalism of a representative of an insurance company as I did with Cha. All that she promised to do was delivered in a caring manner. I am still associated with State Farm in my new location and will be for many years to come because of this one individual."
We responded:
"Jose, thank you for your great review about Chae and her professional service to you. We are glad to hear that you are confident in our Agency and will continue to do business with us for many years to come! That is what we were going for!! Please know we appreciate your business very much."
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Bertha Andujar

July 18, 2024

5  out of  5
rating by Bertha Andujar
"Dana was amazing. I called and she was able to fix my issue immediately. She took my concern serious and handled it with professionalism and compassion. Super grateful to have met her."
We responded:
"We are super grateful for your business and I know Dana was elated to help! Thank you for the great 5 star review!!"
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lucile delorenzo

June 19, 2024

5  out of  5
rating by lucile delorenzo
"Ruth, Chae, Candie these three were awesome. Very helpful and made me feel comfortable and amazing Customer service! Went through my policies and helped me understand my coverage."
We responded:
"We appreciate your business and the trust you place in our Agency to help you with your policies! Thank you for the awesome review!!"
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Megan Mears

June 17, 2024

5  out of  5
rating by Megan Mears
"I love working with this office. Dana helped me when trying to find the best way for adding my daughter to our policy and made it an easy transaction. She answered all my questions and was amazing to work with!"
We responded:
"Megan, we are honored to be able to help you with your auto insurance needs. We have great discounts available for our youthful customers and happy to share ways to save! We appreciate your confidence in our Agency."
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David Fedderman

June 12, 2024

5  out of  5
rating by David Fedderman
"Camelia was very helpful and knowledgeable."
We responded:
"I'm so glad to hear that David. Camila started with our office through Jr. Achievement in high school and is now our college intern and doing an amazing job! She will be thrilled to hear your feedback!!"
Profile photo of destinee sibblis

destinee sibblis

May 31, 2024

5  out of  5
rating by destinee sibblis
"Chae was very patient with me and helped me figure everything out fast and efficiently she’s great"
We responded:
"That's great to hear Destinee! We appreciate the opportunity to serve you!!"
Profile photo of Aaliyah Bruton

Aaliyah Bruton

May 30, 2024

5  out of  5
rating by Aaliyah Bruton
"I had an amazing experience with Chae. She is so sweet and respectful. Thank you for helping me resolve my issue."
We responded:
"I'm so happy to hear that Aaliyah. Chae is new to our team and we are excited to have her! We appreciate you taking the time to let us know about her sweet and respectful care!!"
Profile photo of Steve Solsberry

Steve Solsberry

May 23, 2024

5  out of  5
rating by Steve Solsberry
"Just had my first annual review with Kristina. Wonderful advice. No big time sales pitch. The staff here are so great to deal with. Pleasant and very knowledgeable. They were able to save me thousands on my homeowners."
We responded:
"Thank you for this feedback Steve. We promise you will never get a big sales pitch from us as our primary concern is you understanding your options and coverage. We are thrilled that you are happy and want you to know we appreciate your confidence in Mills Insurance Agency!"
Profile photo of Louis Trapani

Louis Trapani

May 14, 2024

5  out of  5
rating by Louis Trapani
"Kristiana is nice, reliable, professional, she has always been there to help with my insurance needs!"
We responded:
"We appreciate your feedback Louis! Thank you for taking the time to leave us a review and tell others about Kristiana's professionalism in helping you with your insurance."
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James McGuire

April 26, 2024

5  out of  5
rating by James McGuire
"Your staff couldn’t have been more helpful. I found both your associates very welcoming and knowledgeable. Well done finding them"
We responded:
"Hi James, thank you so much for your kind review. We strive to provide excellent customer service to all our customers. "
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Ralph Zamboli

April 3, 2024

5  out of  5
rating by Ralph Zamboli
"Nancy was very professional attentive very helpful"
We responded:
"That is wonderful to hear Ralph. Thank you for taking the time to let us know that, we appreciate it!"
Profile photo of Susan Finney

Susan Finney

March 26, 2024

5  out of  5
rating by Susan Finney
"Camila was very kind and helpful when I called today. She had just the info I needed. I have all my insurance with State Farm with agent Daryl Schumaker. He and his office team are very professional, kind and helpful. I highly recommend them."
We responded:
"Susan, thank you for taking the time to write such a nice review about Camila and Darryl. We take great measures to train our team to be professional, kind and helpful so it is nice to hear that recognized. It is our pleasure to serve you with all your insurance needs. Thank you for your business!"
Profile photo of Gary H

Gary H

March 21, 2024

5  out of  5
rating by Gary H
"Vincent - was great. Excellent service"
We responded:
"Gary we appreciate your feedback on Vincents excellent service. It is our pleasure to serve all your insurance and financial needs!"