Reviews
State Farm® Agent Ellie Mills
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Patricia Seoane
November 5, 2026
"Frank was very pleasant and was able to help me resolve my issues quickly."
"So glad to hear that Patricia. I hope all is well with you and to see you soon!"
Paul Alberts
November 3, 2026
"I spoke with Frank today. He was helpful , patient and provided excellent customer service."
"Frank was happy to help out today Paul. Thank you for sharing your thoughts on his excellent service!"
TJ Davis
November 3, 2026
"Florence was an absolute delight. She is extremely helpful and got me a very solid policy that is affordable. Definitely give her a chance."
"We are delighted you thought so TJ! Thank you for giving us the chance!!"
Mgr GM
October 29, 2026
"Candie is an excellent communicator and problem solver, She is a true professional, anytime I need assistance she always has the answer. Thank you Candie as always, you're the best!"
"Mgr GM, we appreciate your kind words about Candie's excellent service. Thank you for the trust you've placed in Mills Insurance Agency!"
Mike
October 28, 2026
"Frank helped me get a better rate on my insurance. He’s super helpful and knowledgeable. Would recommend him for anyone looking for car insurance"
"We appreciate that recommendation Mike. Thank you for taking the time to do so!"
Richard Silver
October 28, 2026
"Very helpful staff. Excellent terms and best rates I've found@"
"Thank you for choosing the Ellie Mills State Farm Insurance Agency!"
Rebecca Brenowitz
October 28, 2026
"Frank was more than the ideal customer service representative who was able to efficiently and quickly understand my issue and help me. These are the kind of people I too, would want on my team assisting customers. Great experience working with Frank. Kind individual- patient and very smart regarding his knowledge with auto insurance.. . Thank you. Sincerely, Rebecca"
"Rebecca, thank you so much for your kind words about Adam's ideal customer service skills. We appreciate you not keeping him and secret and recommending Ellie Mills State Farm to others!"
norma beitler
October 22, 2026
"Frank was very patience, informative and saved an old lady on a fixed income insurance and lowered which I'm extremely grateful for his acumen."
"We are so happy Frank could help provide a better value for you Norma. He certainly cares about everyone that he helps!"
Scott Ferguson
October 19, 2026
"Shari did an amazing job of assisting me today with my auto insurance policy. She went above and beyond and answered all my questions. Thank you Shari!"
"You are most welcome Scott, that's what we are here for! Shari was happy to make your day easier!~"
Howard B
October 14, 2026
"Frank is the model for kindness, great listening and maximum customer service performance. 5 Stars service all the way!!!!"
"YAY! Thank you so much for your kind words about Frank. We certainly appreciate you taking the time to give him a 5 Star all the way Howard!!"
Michael Buzzella
October 12, 2026
"Frank promptly answered my questions.
Excellent service!!!"
"That's great feedback Michael, thank you!"
Jill Fields
October 1, 2026
"Shari was friendly, professional, knowledgeable and extremely helpful.
I’ve been with State Farm for 13 years now, and intend to stay!
Thank you, again Shari!"
"Jill, thank you so much for your kind words and for being with State Farm for 13 years! We’re so glad to hear that Shari was friendly, knowledgeable, and helpful with your auto and renters insurance needs. We truly appreciate your continued trust and loyalty and look forward to being here for you for many years to come!"
Ngoc Tang
September 30, 2026
"Frank was so helpful in getting my husband added on to the policy. He was extremely thorough in going over the coverage and answered all my questions."
"Ngoc, thank you so much for the wonderful review! We’re so glad to hear that Frank was helpful in getting your husband added to the policy and took the time to thoroughly explain your coverage and answer all of your questions. We truly appreciate your kind words and your trust in our team!"
Rosario Liotta
September 30, 2026
"She's a really nice person and took care of my problem. What's for insurance for my car"
"Rosario, thank you so much for your kind review! We’re glad to hear you had a great experience and that we were able to help resolve your concerns with your car insurance. We truly appreciate you choosing our office and are always here whenever you need us!"
Rolnick Derosier
September 24, 2026
"Karen and Florence were great !"
"Awesome to hear Rolnick, thank you!"
Fey Bowes
September 22, 2026
"Camila and Florence were great!"
"So happy you felt that way Fey!"
Muriane Philemond
September 15, 2026
"Thanks for your help Florence !"
"It's our pleasure Muriane!"
Jan Kirsch
September 15, 2026
"Frank is a fabulous agent to deal with"
"Thank you for saying so Jan!"
Izzy Violet
September 14, 2026
"I needed help understanding what coverage I had as I just switched my insurance from another state and I had issues navigating the statefarm app. Frank was very quick with assisting me and knew the answers to every question I had. I appreciate his help and his demeanor was polite. It’s refreshing speaking to an agent who actually seemed very happy to help me."
"So glad we could help make things easier for you Izzy! Welcome to Florida and please let us know if we can help you with any other resources here as well."
Josephine DeMattio
September 10, 2026
"Shari was literally fantastic! Congrats for this 5 stars customer service!!!!!"
"We a literally ecstatic for you to say so Josephine! Thank you for our trust in Ellie Mills State Farm!!"
Amelia Dodson
September 3, 2026
"Frank was very helpful, I was able to fix my app issues"
"So happy to hear we could make your day Amelia! Thank you for placing your trust in Ellie Mills State Farm."
Joseph saacks
August 28, 2026
"Frank was very helpful"
"Thank you Joseph. Frank was happy to help you!"
Al Cerulli
August 26, 2026
"Simply all questions was answered by Antonia.
Professional, courteous, and represented Aetna with a high standard. Thank you Antonia!!"
"We are always honored to help at Ellie Mills State Farm Al. We appreciate the kind words about Antonia and the service professional service she provided."
Enzo Santilli
August 25, 2026
"Frank and the whole agency are awesome. Every time I have called they take care of things instantly. Very caring people."
"We appreciate you Enzo. It is our honor to help take care of what's important to you!"
Luanne Thomas
August 21, 2026
"Frank was a wonderful help to us.
Thank you"
"You are most welcome Luanne. It is our pleasure to help you!"