State Farm® Insurance Agent Ellie Mills

"We appreciate your excellent rating of Candie's service Willy. Thank you for your business!"

"We hear that a lot about Florence and love that you were pleased as well Ginette. Florence takes a lot of pride in providing that kind of professional and dedicated service at Ellie Mills State Farm each and every day. It's our honor to be able to take care of all your insurance and financial needs, thank you for your business!"

"Adam, thank you for your 5 Star review about Kristiana's excellent service and making the switch easy for you. We love to hear that feedback on what our service looks like from your side of things. We take the trust you've placed in Ellie Mills State Farm very seriously and thank you for it. We are as close as your phone if you need an thing!"

"Kristiana loves saving people lots of money and I'm so glad we could help you as well Max. Welcome to Ellie Mills State Farm, we look forward to providing an unsurpassed level of customer service to you!"

"Rylie is so excited you took the time to call her out for her efficient and professional service Sarah. Thank you for letting Ellie Mills State Farm help you with your insurance and financial needs!"

"Kristiana, Dalton and Florence are definitely stellar leaders in our office continuously setting the bar high when it comes to advice and excellent customer care! Thank you Laure for taking the time to give that valuable feedback on them. Its kind clients like you who make all we do to go above and beyond worth it!"

"We so appreciate your kind words about Dalton's superior service he provides you in our Agency Luke. Thank you for trusting Ellie Mills State Farm with you home, life, disability, and auto insurance! We certainly appreciate your business!!"

"Hello Florence, Thank you for taking the time to share your experience. We sincerely apologize that your interactions with our office did not meet your expectations. At our agency, we strive to provide clear communication and courteous service to all our customers. Regarding the Drive Safe & Save program, please understand that activation of the program is a step that customers must complete themselves within the required timeframe to maintain eligibility for the discount. Our records show that this requirement was communicated multiple times prior to the removal of your discount by both Dalton and our office manager Kristiana. During your recommended visit to our office on 2/27 to pick up the beacons, we reiterated the urgency of setting up the program promptly which still did not get done within the timeframe allowed . Since it didn't get set up by that deadline, the company had no choice but to remove the discount from your policy. We regret any misunderstanding or frustration this situation has caused. It was never our intention to be rude or disrespectful, and we take your feedback seriously as we continually strive to improve our service. Dalton and Kristiana have a track record for many years now of treating our customers with kindness and the utmost respect which is why they are both in leadership positions at our Agencies. It certainly was not their intention to make you feel disrespected in any way. If you would like to discuss this further or if there is anything we can do to assist you, please do not hesitate to contact us directly. We value your business and hope to have the opportunity to earn your trust again."

"Dana will be happy to hear you say that Rashida! That is the biggest compliment you can give is to refer your circle to the one who helped you best!!"

"I'm so sorry to hear you've had such a bad experience Sharon and I would like to get to the bottom of it! It looks like your phone number may be wrong in our file which would explain why we can't reach you back. Are you able to call our office and leave the proper phone number so we can try to make your experience better? Our office team comes to work every day trying to give our very best and it saddens us to know you've not gotten that experience since you joined us a few weeks ago. I hope you will allow us the opportunity to fix it for you!"

"I know he is elated to hear you say that. Thank you for placing your trust in The Mills Insurance Agency Maria!"

"Thank you for your valuable feed back on Camilla's knowledgeable help Adam. We appreciate you taking the time to let us know."

"Lorraine, thank you so much for your kind words about Camila's excellent customer service. She truly is one of the best college interns we've ever had! It is our pleasure to serve your family for all your insurance and financial needs."

"That's great to hear Daz. Thank you for putting your trust in Ellie Mills State Farm to help with all your insurance needs!"

"Dana loves to save people a lot of money James. Thank you for trusting Ellie Mills State Farm for your car insurance. Do keep in mind we can help you with renters or homeowners, along with financial services which will help you save even more!"

"That is awesome to hear Carlos! We appreciate that valuable feedback about Camila's excellent service."

"That's great to hear Adonis! Sebastian is one of our newest rising leaders on the team. We appreciate the feed back on him."

"Thank you Doug! We appreciate you."

"We are so happy to take care of your insurance at Ellie Mills State Farm! We are as close as your phone if you need us."

"I am so glad to hear it Lyn. We are here to make things go right for you!"

"Glad to hear that John! Thank you for taking the time to review his service."

"We appreciate your trust in Ellie Mills State Farm Andrea! It's our job to make it easier for you in those situations and we are happy to do it. Thank you for your kind words on Alina's friendly and helpful service!!"

"Thank you Vinsnel, we appreciate you!"