Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vladymir Pierre

Vladymir Pierre

June 23, 2025

5  out of  5
rating by Vladymir Pierre
"Florence helped me a lot !! Thanks again !!"
We responded:
"Great, glad to hear it! Thank you for your business!!"
Profile photo of Igor Klapper

Igor Klapper

June 23, 2025

5  out of  5
rating by Igor Klapper
"Very helpful and quick.I’m very happy with the service.Thank you!!!"
We responded:
"We are so glad you are happy with the service Igor! It is our pleasure to serve you!!"
Profile photo of Daniela charris

Daniela charris

June 17, 2025

5  out of  5
rating by Daniela charris
"I had an amazing experience with Florence, she was extremely professional and answered all the question I had."
We responded:
"We so appreciate your 5 star review on Florence and feedback on your interaction with her. Thank you for trusting us with your insurance and financial needs!"
Profile photo of Merilyn Meindel

Merilyn Meindel

May 20, 2025

5  out of  5
rating by Merilyn Meindel
"Camilla was curious accurate in taking all the pertinent information and followed it up with an email to us confirming what was discussed. Absolutely perfect Camilla is in your Deerfield office. THANK YOU State Farm : Ellie Mills. We love you all. Merilyn and Rowan by"
We responded:
"We are happy to hear Camila was able to help and confirm what was discussed. She is a true gem! It's our pleasure to help wonderful customers like you and Rowan!!"
Profile photo of maria luna Verdes

maria luna Verdes

May 15, 2025

5  out of  5
rating by maria luna Verdes
"I had an amazing experience working with Karen at State Farm. She was able to make sure I was getting the right services for the amount I was paying and went above and beyond to tailor everything to my needs. She gave me a great quote compared to the insurance I was paying for. I recommended her to some of my friends and family members. Latent goes above and beyond. Thank you!"
We responded:
"Glad to hear it Maria. We love it when we can save you BIG on your car insurance and offer above and beyond tailored needs. Recommendations to your friends and family is the biggest compliment you can give us, thank you!"
Profile photo of Tori Walker

Tori Walker

May 15, 2025

5  out of  5
rating by Tori Walker
"Karen was absolutely amazing. She was so patient and kind while helping me switch to statefarm. Will definitely be reaching out to her for anything I need! 10/10 experience."
We responded:
"Good to hear Tori, thank you! We are as close as your phone always!!"
Profile photo of Kamaria P.

Kamaria P.

April 29, 2025

5  out of  5
rating by Kamaria P.
"I had an outstanding experience working with Ruth at State Farm. She was knowledgeable, responsive, and genuinely cared about helping me find the best coverage for my needs. Ruth made the entire process smooth and stress-free, answering all my questions with patience and clarity. It’s rare to find someone so dedicated and personable—she truly goes above and beyond. Highly recommended!"
We responded:
"Ruth is the best, we agree! She truly cares and tries to go above and beyond in every interaction with our customers. Thank you so much for recognizing her for her excellent customer service. We appreciate your recommendation and business very much!!"
Profile photo of James Ford

James Ford

April 17, 2025

5  out of  5
rating by James Ford
"Sebastian was awesome! He saved hundreds on my insurance plans and was extremely informative/helpful! Super glad I switched to here!"
We responded:
"We are super glad you switched to Ellie Mills State Farm as well James. We are always happy to save people hundreds on their auto and home insurance! Welcome to our Agency!!"
Profile photo of Valentin Rojas

Valentin Rojas

March 30, 2025

5  out of  5
rating by Valentin Rojas
"Sebastian is so goated. He got me a good deal and explained everything very well to me. I am very satisfied with his service. Thank you Sebastian"
We responded:
"Well everyone wants to be GOAT so thanks for letting us know Sebastian exceeded your expectations Valentin! We appreciate the trust you've placed in our Agency!!"
Profile photo of Rajendra Singh

Rajendra Singh

March 29, 2025

5  out of  5
rating by Rajendra Singh
"Sebastian was amazing and helped me get a plan that is extremely less than what I was paying at another company. Can’t reccomend enough!"
We responded:
"Rajendra, thank you for letting us know that Sebastian was amazing in helping you get a plan that worked well for you. We appreciate the fact that you are willing to recommend Ellie Mills Insurance Agency to everyone you know! Welcome to our State Farm Family!!"
Profile photo of Kathy La

Kathy La

March 20, 2025

5  out of  5
rating by Kathy La
"I came into the Deerfield location and was greeted by your team members Alina and Ruth. They were both very professional, patient, & kind in reviewing my premium and helped save money with their Drive Safe & Save discount. Highly recommend this agency best customer service!"
We responded:
"Kathy you are so kind to give such a nice review about Alina and Ruth! We appreciate your business very much!!"
Profile photo of Renee Georgio-Rios

Renee Georgio-Rios

March 5, 2025

5  out of  5
rating by Renee Georgio-Rios
"Karen is amazing. She was able to activate my car insurance on my new car within an hour of a phone call from the dealership. She’s always on top of everything I have requested of her from receiving new quotes on cars I was interested in to getting my new policy started. Thank you Karen"
We responded:
"Thank you for the kind words about Karen's outstanding customer service Renee. We are excited for you on your new car and very grateful you've entrusted us with your auto insurance!"
Profile photo of michael manara

michael manara

March 4, 2025

5  out of  5
rating by michael manara
"Florence was so nice and very informative. She knows everything you need to know about car insurance ! I was really impressed on how well she helped me ...."
Profile photo of Stephen Slaton

Stephen Slaton

February 21, 2025

5  out of  5
rating by Stephen Slaton
"Florence was such a pleasure to work with!"
We responded:
"We appreciate you letting us know about your experience with Florence Stephen. Thank you for your business!"
Profile photo of Pam Brass

Pam Brass

February 19, 2025

5  out of  5
rating by Pam Brass
"She is very helpful every time I come in she doesn't act like I'm annoying her she answers my questions LOL"
We responded:
"Hi Pam, we would love to know who helped you so we can recognize her! Please do let us know. Thank you for the great review🙏"
Profile photo of Elizabeth Mangialardi

Elizabeth Mangialardi

February 12, 2025

5  out of  5
rating by Elizabeth Mangialardi
"Thank you for helping me today. Nancy was was very professional and cheerful."
We responded:
"Glad to hear it Elizabeth! Thank you so much for your business!!"
Profile photo of Anderson Noel

Anderson Noel

February 7, 2025

5  out of  5
rating by Anderson Noel
"Thank you, Florence! Excellent customer service!"
We responded:
"Thank you Anderson! Florence and I appreciate you taking time to rate our customer service as excellent."
Profile photo of G Norton

G Norton

February 4, 2025

5  out of  5
rating by G Norton
"Florence was great to work with."
We responded:
"Thank you G for the feedback on Florence! We appreciate the 5 star review!!"
Profile photo of russel giambrone

russel giambrone

January 31, 2025

5  out of  5
rating by russel giambrone
"A truly amazing experience. Karen was incredible. She helped me. I couldn't log into my account. She took care of everything for me & 2 other employees asked if they could help. Although it took 2 hours. It was time well spent. I wouldn't have ever been able to complete the claim for my totaled vehicle without her. This is why I've been with Ellie Mills for a long time. The staff are the best. Thank you all. God Bless Ellie Mills & all staff. 5 STARS 🌟 🌟 🌟 🌟 🌟"
We responded:
"Thank you Russel for telling about your truly amazing experience with our office. We feel it is our duty to make insurance easier for our customers and it is our pleasure to be able to do so. Your trust in our Agency and business over the years is very much appreciated! Warmest regards, Ellie"
Profile photo of Aaron Levine

Aaron Levine

January 31, 2025

5  out of  5
rating by Aaron Levine
"We could not be happier with the great service we have received over the years with Ellie Mills and her excellent crew. Thank you!"
We responded:
"We appreciate you and your business Aaron! It is our pleasure to serve you and your family. You are most welcome:)"
Profile photo of Susy Reiter

Susy Reiter

January 27, 2025

5  out of  5
rating by Susy Reiter
"Florence wasawsome. Answered all my questions & took her time to explain things. What a wonderful employee"
We responded:
"Thank you for telling everyone how awesome Florence is Susy! She truly is wonderful and tries to go above and beyond with all that she deals with. We appreciate your trust in the Ellie Mills Agency team!!"
Profile photo of Ron Lane

Ron Lane

January 22, 2025

5  out of  5
rating by Ron Lane
"Thank you to Miss State Farm Florence for your huge help in my transaction with you helping me navigating my policy I look forward in doing more business with your help Great experience."
We responded:
"Thank you Ron for telling everyone about Florence and her huge help with your transaction. It is our pleasure to help you navigate your policies and provide you with a great experience!"
Profile photo of Matt Johnston

Matt Johnston

January 18, 2025

5  out of  5
rating by Matt Johnston
"Florence went above and beyond to correct a billing issue. She was attentive, followed up and fought to resolve the issue with State Farms Billing Dept. Would recommend her service highly!"
We responded:
"Thank you for great review about Florence and the hearty recommendation! We appreciate you taking the time to do it!!"
Profile photo of Breanna Jurado

Breanna Jurado

January 9, 2025

5  out of  5
rating by Breanna Jurado
"I got a call out of the blue by one of State Farm’s agents, Candie. She informed me that our home insurance was still active even though we moved from that state 6 months ago! We had no idea! She told us we could cancel with her and possibly get a refund. She did all the work for us and we were actually able to get a significant amount refunded back to us! I really appreciated her reaching out because we would have no idea! Thank you Candie!"
We responded:
"We are so happy we could help you with that Breanna. Candie was excited to be able to take care of that for you and get you the refund! All the best to you in your new home!!"
Profile photo of Marlene preuss

Marlene preuss

January 4, 2025

5  out of  5
rating by Marlene preuss
"She was very helpful. I really appreciate her job."
We responded:
"Thank you Marlene!"